Contact Us

Customer Service Contact hours | Australia (AEST): Monday to Friday, 9am - 5pm (working business days, excluding weekends and public holidays). Please allow up to 48 business hours for a response.

Customer Support Email: help@teely.com.au

In order for us to assist you as quickly as possible, please provide the following information:

1. Order number

2. Reason for enquiry

3. If your enquiry is about a tracking number, please check your inbox and spam folders first for any dispatch emails from Teely Home. Orders are usually dispatched within 3 business days unless mentioned otherwise.

4. If the enquiry is about a faulty item, please attach a photo/video of the fault so we can solve the issue as quickly as possible.

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